We guarantee to never disclose, sell, rent or exchange your personal details to any third party for any reason. Spam annoys us greatly and we would never do anything to increase the spam cluttering our planet! We only collect your details that are necessary to ensure that we can effectively complete your transaction and deliver you the best service possible.
We will promote the protection of personal information by establishing the following personal information protection policy. All employees will have a strong understanding of the importance of protecting personal information and enforce this policy with all efforts.
1. Purpose of use of personal information
We will use your personal information for the following purposes.
(1) To provide our services
(2) To respond to information and inquiries regarding our services
(3) For information on our products and services
(4) To respond to acts that violate our rules, policies, etc. (hereinafter referred to as “rules, etc.”) regarding our services.
(5) To notify changes in terms and conditions related to our services
(6) To help improve our services and develop new services
(7) To create statistical data processed into a format that cannot be individually identified in relation to our services
(8) For other purposes incidental to the above purpose of use
2. Change of purpose of use of personal information
We may change the purpose of use of personal information within the range reasonably recognized as relevant, and if there is a change, we will notify or announce to the customer.
3. Restrictions on the use of personal information
We will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of the customer, except when permitted by the Personal Information Protection Law and other laws and regulations. However, this does not apply in the following cases.
1) When required by law
(2) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer.
(3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.
(4) When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and the affairs are carried out with the consent of the customer. When there is a risk of interference.
4. Appropriate acquisition of personal information
We will properly acquire personal information and will not acquire it by deception or other improper means.
5. Security management of personal information
We will supervise the employees of this shop as necessary and appropriate so that the security of personal information can be managed against risks such as loss, destruction, falsification and leakage of personal information. In addition, when we outsource all or part of the handling of personal information, we will carry out necessary and appropriate supervision so that the outsourcee can manage the security of personal information.
6. Provided by a third party
We will not provide personal information to a third party without the prior consent of the customer, except when disclosure is permitted based on the Personal Information
Protection Law and other laws and regulations. However, the following cases do not correspond to the provision to the third party specified above.
(1) When we provide personal information by entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
(2) When personal information is provided due to business succession due to merger or other reasons.
(3) When shared use based on the provisions of the Personal Information Protection Law.
7 Disclosure of personal information
When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Law, we will disclose it to the customer without delay after confirming that the request is from the customer himself / herself. (If the personal information does not exist, we will notify you to that effect). However, this does not apply if AIY Australia Pty Ltd is not obligated to disclose due to the Personal Information Protection Law and other laws and regulations.
8. Correction of personal information, etc.
If the customer requests correction, addition or deletion (hereinafter referred to as “correction, etc.”) of the content based on the provisions of the Personal Information Protection Law because the personal information is not true, we will do so. After confirming that the request is from the customer himself / herself, we will conduct the necessary investigation without delay within the range necessary to achieve the purpose of use, and based on the result, correct the content of personal information, etc. We will notify the customer to that effect (if we decide not to make corrections, we will notify the customer to that effect). However, this does not apply if AIY Australia Pty Ltd is not obligated to make corrections, etc. under the Personal Information Protection Law and other laws and regulations.
9. Use of cookies and other technologies
The services of this site may use cookies and similar technologies. These technologies help us to understand the usage status of the services on this site and contribute to the improvement of the services. Users who want to disable cookies can disable cookies by changing the settings of their web browser. However, if you disable cookies, you may not be able to use some functions of the services of this site.
10. Contact us
For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact via the “Notation based on the Specified Commercial Transactions” section of this site. Or please contact us through an inquiry form.
11. Continuous improvement
AIY Australia Pty Ltd shall review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement, and may change this privacy policy as necessary.
