Terms & Conditions

Terms & Conditions

- Payment
We accept payment through PAYPAL / VISA / MASTER CARD.
Every orders for accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.

- Shipping
Before processing your order, kindly pls be noted that all orders will be made and shipped within
7 - 10 business days after the payment has been cleared. Please contact us for any RUSH ORDERS.
Your order will be sent through AUS Post. Shipping rates can be calculated in your shopping cart before going through the check-out process.

Australia Domestic: Shipping & Handring fee is $12.00
Japan or other Asian countries(Zone3) : Shipping & Handring fee is $25.00

Zone3 Countries are,
India, Indonesia, Malaysia, North Korea, Singapore, South Korea, Taiwan, Thailand, Vietnam

Please enquire for shipping to other counties.

NOTE: PLEASE MAKE SURE YOU GIVE US THE CORRECT ADDRESS.
It will be shipped to the address provided during the checkout,

You get international tracking at no additional charge.
We can offer a signature on delivery with additional $4.99.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

- Nature of Handmade Products
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.

- Returns and Exchanges
We hope you never have to return our product, but we understand that sometimes things can go wrong and we will make every effort to make it right. If that means you want to return the product, we will accept returns. Under the condition that the item has not been used or damaged, you may exchange or return it within 10 days of receiving your purchase. Only items returned in their original condition will be accepted. Once we have received the item and verified that the above conditions are met, we will promptly ship the new item. The customer is to pay any additional shipping charges that may result.